Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail dsengineeringproject@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Gat no 90, near Laxmi hardware, Jyotiba Nagar, Talwade, Pune, Pimpri-Chinchwad, Maharashtra 411062

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Software Systems Warranty:

All software products sold by NevonProjects are fully tested before delivery. These software systems are re-tested and checked for quality assurance before every order. We also provide 3 months free worldwide software installation and troubleshooting support on every software systems sold by NevonProjects. However software systems are not subject to cancellation/refund after source code delivery unless the software provided is not as described. All software system features are detailed online in free document data available with each software system. Customers are advised to read all software features, hardware requirements and details at dsengineeringproject@gmail.com or contact our customer support for clarifications, prior to placing orders.

Mechanical Kits Warranty:

All our mechanical based kits are output tested and free from defects. Also we use the best packaging & use top shipping company services to ensure the kits do not get damaged during shipping. In case if any defects are found in the kit, we will at our option, repair or replace the products purchased. Client needs to install skype (a free video calling tool) in his PC with web cam support to avail our technical support through video calling. Any defects or issues in mechanical kits are to be reported to us within 5 days of delivery. Our liability under this warranty is subject to us being satisfied that the material is faulty due to poor quality material or workmanship. We will not be responsible for any damage caused by incorrectly connecting or improper use of the kit. Also we will not be liable for any damage caused to kit due to connecting third party devices/equipment to our kits without our consent. All our kits are quality tested before each delivery.

Electronics Kits Warranty:

All our electronics based kits are output tested and free from defects(Except for Self Builder Kits since SB kits are built by customer). Also we use the best packaging & use top shipping company services to ensure the kits do not get damaged during shipping. In case if any defects are found in the kit, we will at our option, repair or replace the products purchased.
We provide doubt solving support as well as system troubleshooting support if desired by customer within 45 days from project delivery receipt. Any defects or issues in electronics kits are to be reported to us within 5 days of delivery. Our liability under this warranty is subject to us being satisfied that the material is faulty due to poor quality material or workmanship. We will not be responsible for any damage caused by incorrectly connecting or improper use of the material. Also we will not be liable for any damage caused to kit due to connecting third party devices to our kits without our consent. All our kits are quality tested before each delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail dsengineeringproject@gmail.com